Upon reading these terms and conditions carefully, you agree to be bound by these terms when conducting any business with us. If you do not agree with anything listed below, please refrain from purchasing our products. We reserve the right to modify or change any or all of the listed information on this web site accordingly. Continued usage of our site constitutes your agreement of our terms and conditions and holds you liable for reviewing these terms and conditions regularly.
Alternate Shipping Address
For your convenience, we offer shipping to an alternate address. Security precautions require you to have this alternate address on file with your credit card company used for ordering.
Applicable Law & Venue
Any and all litigation shall be governed by and presided over with the laws of the Vienna, Austria. You agree, by your use of this site, to concur with any and all laws and legal constitutions, and that any litigation arising out of use of this site shall be handled only in federal or state courts located in Vienna, Austria with exclusive jurisdiction of such courts being handled and presided over by a judge exclusively in Vienna, Austria.
E.S. Designs utilizes Secure Sockets Layer (SSL) protection as a security precaution for our valued customers, which is compatible with a number of web browsers.
We ship a diamond grading report (diamond certificate) with each purchase of a loose diamonds over 0.5 carat. If returning a diamond, you are required to return the grading report as well to complete the return.
Diamond Report Limitations
E.S. Designs does not guarantee or provide warranty for these reports, as many of the grading categories, such as Color and Clarity, are subjective.
Information on Our Website
Due to our attempt to portray our products in as much detail as possible, some products may appear to vary from their actual size. This includes, but is not limited to, color, clarity, and size.
We ship internationally for free, visit our about shipping page.
We at E S Design Jewelry hold no liability for damages of any kind. For details, please contact us at (enter email) or dial our contact numbers listed above.
Lifetime Diamond Exchange Guarantee
E.S. Designs promises total customer satisfaction and offers lifetime guarantees for diamond exchanges, ring resizing, maintenance, and repair.
Order Cancellation & Return
Customers are given 30-days from the date of shipping to cancel or return their order. Cancellation of orders can be done by calling our contact numbers as listed in the terms and conditions above. Once shipment has commenced, your order cancellation goes into effect after we have received it and it has been authenticated as being the original product shipped. Click here to see our complete return policy.
We do accept most major credit cards through Paypal.
Price Match Guarantee
E.S. Design’s make every effort to offer the best products available at the best price.This gives us the ability to match just about anyone’s prices.
Policy on Conflict Diamonds
We strictly adhere to the laws governing the acquisition of diamonds and we do not purchase diamonds of conflict. Upholding our strict reputability in this matter, we purchase our diamonds from only the most respected suppliers.
In keeping with your privacy and our company practices, we fully adhere to the Safe Harbor privacy policies held forth in both the US and EU.